Returns & Exchanges

Faulty, damaged or wrong item

If your jersey arrives faulty or damaged, or we sent the wrong item, we'll send you a free replacement, with shipping covered by us. Send a photo showing the problem and your order number. If we can't replace it, we'll give you a full refund instead. You don't need to send anything back.

Wrong size

Ordered a size that doesn't fit? Keep the jersey and we'll send you the right size at 50% off. There's no return to arrange and no return postage to pay — pass the first one on to a friend or family member. Email us with your order number and the size you need, and we'll send you a one-time link to order it.

Getting the size right first time: our kits fit slim, and player versions are cut tighter still. If you're between sizes, size up. Every product page has a size guide with chest and length measurements.

Personalised items

Jerseys with a custom name and number, and custom team kits, are made to order for you, so they're final sale and can't be swapped or refunded. If a personalised item arrives faulty or printed incorrectly, the faulty-item policy above still applies in full.

Change of mind

We don't accept returns or give refunds for a change of mind. If the problem is fit, the size swap above is there for you.

Refunds

Approved refunds go back to your original payment method. Once we've issued a refund, most banks show it within 5 to 10 business days.

Your rights

This policy doesn't affect any rights you have under the consumer laws of your country.